If your company tracks any customer support issues SMARTEDGE can handle it all for you. Whether your are booking items in for repair, sending technical staff to do work or tracking professional time, SMARTEDGE has you covered.

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Some of the key features include:

  • Add Tasks or Support Tickets for Customers
  • Allocate Tasks and Support Tickets to staff and stakeholders
  • Track work done and items used 
  • Track time used for work done
  • Use Service Cases to group multiple service activities
  • Use Templates to create recurring sets of Tasks or Tickets
  • Generate Invoices for time and/or materials directly from Tasks and Tickets
  • View full history or work for customers
  • Track work done by staff and stakeholders

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stock management

Stock Management

Comprehensive stock tracking whether working from home or tracking multiple warehouses.

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service calls

Service Calls

Track your customer service calls including entering items used and technician time details.

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multiple currencies

Multiple Currencies

Capture your transactions in multiple currencies including for customers, suppliers and bank accounts.

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fixed assets

Fixed Assets

Track your Fixed Assets and have your depreciation automatically calculated and posted.

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projects

Projects

Allocate any financial transaction to a Project and view detailed statements.

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invoice collections

Invoice Collections

A detailed process to aid you in collecting outstanding money owed by customers.

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contracts

Contract Invoicing

Recurring, Multi-Delivery and Sales Invoices can be generated by using Contracts.

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sars

Tax Compliance

SMARTEDGE has a number of features to ensure full legal compliance.

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  • Part 1
  • R 0
  • Free 30 day trial
  • full and complete access
  • Part 2
  • Unlimited Transactions
  • Free Online Support
  • Startup Wizard
  • No credit card required
  • No contracts
  • Sign Up Now
  • Part 3
  • Invoice Immediately
  • Upgrade Anytime
  • Equipment incl.
  • Multiple Users
  • Customise your Invoices